Plan your move
Planning ahead can save you time and headache. If you plan on moving during the beginning or end of the month be sure to plan well in advance. Get multiple written estimates with reputable moving companies so that you can compare and find what best suits your needs and budget. Have the movers explain your estimate details carefully as well as insurance and liabilities.
If you are packing yourself, start early. Pack your items securely and mark the boxes so they are easily identifiable. Movers will not usually accept liability for damage to items packed by owners. A trained packer will use specially designed cartons and boxing materials. If you do decided to have movers pack your items, make sure you are present and create an inventory list of your goods. Have valuable items listed separately.
All household goods moved are under limited liability. Normally, additional liability coverage is also available from the mover.
Be on time when the movers arrive and discuss the delivery arrangements fully. Have all of your items ready to be packed. Read all of your paper work before signing and make sure you understand in full your insurance and liabilities. Tell the mover how to reach you at the destination.
Be on time when the movers arrive. Check your transported belongings for any damaged goods. Do not sign the inventory list until you have fully inspected all of your furniture and the exterior of the boxes for any damages.
Making a Claim
If any of your household items or furniture were damaged during the move it's a great idea to report the facts as soon as possible. Be sure to provide the original copy of the inventory sheet. Damaged claims should be filed early or within nine months of delivery. Normally the mover must acknowledge receipt of your claim within 30 days and must deny or make a settlement offer within 120 days.
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